Returns & exchanges

• Unworn, unwashed items with all tags still attached.
• Returned within 30 days of delivery.
• Proof of purchase — your order number or confirmation email.

For hygiene reasons socks and underwear can only be returned if the packaging is unopened. Sale items marked "final sale" can't be returned unless faulty.

1. Email us with your order number and what you'd like to do — refund or exchange.
2. We'll reply with a return address and instructions within 1–2 business days.
3. Post it back. Return postage is on you unless the item is faulty or incorrect.
4. Once it lands, refunds go back to your original payment method within 5 business days.

Start a return →

The fastest way to swap a size is to return the original for a refund and place a new order straight away — that way your size doesn't sell out while the parcel is in transit. If your size is gone, tell us and we'll let you know when it's back.

If something arrives damaged, faulty or not what you ordered, send us a photo within 7 days of delivery. We'll cover return postage and get a replacement or refund sorted. This sits alongside your rights under Australian Consumer Law.